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  • cosmosagencies1@gmail.com | info@cosmosagencies.com

Refund Policy

Can a refund be obtained on an Itinerary cancellation?

Yes,a refund on an itinerary cancellation can be obtained. You can cancel the ticket and get refunded after the applicable cancellation charges are incurred. Changes or cancellations to booking must be made at least • 3 hrs prior for domestic flights • 5 hrs prior for international flights

There will be an imposition of No Show charges if the ticket is not cancelled/ rescheduled within the stipulated time which means the ticket amount will be forfeited and only applicable taxes will be refunded.

How can a refund for a cancelled ticket be obtained?

Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days.

How can a refund for a reservation paid in cash be obtained?

A refund in cash can be processed at the office and passengers will have to write to us at cosmosagencies1@gmail.com for assistance.

Can a refund be obtained in case I am unable to travel?

Unutilised tickets and No Shows will not only have their applicable airport taxes refunded.

In case of a missed flights/ no show, all statutory taxes and User Development Fee (UDF)/Airport Development Fee (ADF)/ Passenger Service Fee (PSF)/Airport Security Fee (ASF) will be not be refunded wherever applicable.